TOW is your first point of call when you’re stuck by the side of the road after an accident or breakdown. We provide fast and reliable Mackay towing services for the entire city and surrounding areas, to get you and your vehicle safely off the road as quickly as possible. Our fleet of tow trucks and experienced tow truck drivers are available 24 hours a day, 7 days a week, and 365 days a year so you always have someone to call in the event of an unexpected emergency.
No matter what time of the day or night, we’ll have a tow truck at your location within the hour. And if you’re in a metro area, we can usually be with you in less than 30 minutes! From Caneland Central to River Street Park and all suburbs in between, you can rely on our affordable Mackay towing services to get you to where you need to go quickly and safely. Our professional drivers will take your vehicle any distance to the location of your choice.
Situated about 970km north of Brisbane, the city of Mackay is home to more than 120,000 local residents and growing. The city is expanding quickly to accommodate for the increasing population, especially in the Beachside, Southern, Central and Pioneer Valley areas, and the local roads are becoming more and more built up. With a growing number of congestion and accident hotspots around the city, TOW offers assistance round the clock to get you off the road as fast as possible after a roadside emergency.
Our 24 hour call centre is standing by to send a tow truck to your rescue, whenever and wherever you need us!
Mackay Towing Services
Our efficient and affordable towing services also include a full range of commercial and trade transport towing options. These services include:
Car and Motorcycle Breakdown Towing to get all sized vehicles and motorcycles off the road as fast as possible after a breakdown. We will tow your vehicle to any location you choose, and if you don’t have a place in mind we can take it to our nearest secure holding yard until you are ready to pick it up.
Machinery and Forklift Towing round the clock, to keep your work on schedule. We can tow all types of heavy and fragile machinery between worksites and other locations, with our specialised towing equipment.
Accident and Smash Towing to get you and your vehicle safely off the road after an accident or smash. All our tow truck drivers and sub-contractors are correctly trained and experienced in the necessary procedures for towing vehicles from accident sites, including preparing damaged vehicles for towing and cleaning up the area afterwards to remove any potential hazards from the road.
Container Towing for all sized containers, sheds, portable utilities and other towable buildings between worksites and other locations.
Carpark Towing to remove your vehicle from any difficult access carpark, including undercover and restricted access carparks.
Abandoned Vehicle Towing to remove hazards from the side of the road and in public places. You can contact the local council on 1300 622 529 to report an abandoned vehicle in the Mackay area.
Transport and Car Freight for single or multiple vehicles for personal and commercial purposes, when you aren’t able to move them yourself.
Trade Towing for all heavy machinery and trade equipment with our specialised towing equipment and processes.
Car and Motorcycle Transport round the clock, to and from all residential and commercial locations.
We operate a reliable fleet of 8 tow trucks in and around Mackay for all your towing emergencies. They are all regularly serviced and maintained to ensure their optimum performance, and are capable of towing vehicles and equipment up to 22 tonnes in size and weight. We keep only modern and dependable trucks in our fleet, with their years of manufacturing ranging from 1988 to 2009.
Our 4 Mackay towing depots are conveniently accessed from in and around the city, so that if you don’t a location in mind to tow your vehicle, there is always a secure holding yard nearby. These holding yards can store up to 358 vehicles in clean, locked sites until you organise their pick up. They are located at:
- Bakers Creek
The Most Dangerous Roads in Mackay
Mackay has a number of notoriously dangerous and poor quality roads, where drivers take too many risks as they travel and car accidents are frequent. TOW strongly advises all drivers to be especially careful when travelling these routes, to be considerate of other road users and follow all the set speed limits. If necessary, give yourself extra time to get to your destination so you aren’t tempted to speed or drive dangerously.
The stretch of the Bruce Highway from Mackay to Sarina is rated by the RACQ as among the most dangerous sections of national highway in Australia. A lack of turning and overtaking lanes causes impatient drivers to take risks, and as a result there have been a large number of severe accidents and fatalities every year.
The Peak Downs Highway between Mackay and Moranbah is another problematic area. It is a common truck route, and the high speed limit combined with narrow shoulders and lack of overtaking lanes, has resulted in multiple accidents over the years.
Other dangerous Mackay roads and accident hotspots according to local residents include Golflinks Road, Mackay-Eungella Road, the Bruce Highway near Alligator Creek, and the Marlborough-Sarina Highway.
RACQ’s most recent Unworthy Roads Survey has also named a number of roads around Mackay as having rough and narrow surfaces, poor road shoulders, lack of overtaking lanes, poor drainage and being prone to flooding. These roads include Connors Road, Malcomson Street from Rockleigh toNorth Mackay Road, Farleigh-Habana Road,Armstrong Beach Road, Glenella-Richmond Road, Wainai Road, Wall Street, Cape Hillsborough Road, Blacks Beach Road and McEwens Beach Road.
We advise all drivers to take care when travelling on these roads. Be aware of their poor quality and always drive to suit their conditions.
Planned Road Improvements
The Federal Government has allocated $6.7 billion in funding to improve the much needed sections of the Bruce Highway, with the Mackay Ring Road as a priority project. Approximately $448 million will go towards constructing a ring road of Mackay between Stockroute Road and the intersection of the Bruce Highway and Bald Hill Road. This project will improve the movement of freight traffic in the area, as well as improve capacity limitations and reduce accident risks on the existing route.
Other planned upgrades to major Mackay intersections include installing electronic signage, widening the lanes, upgrading the pavement, and improving traffic signals at the Malcomson Street and Greenfields Boulevard intersection, Charles Hodge Avenue and Mackay-Bucasia Road.
These upgrades will improve the traffic flow and make the roads around Mackay much safer for drivers. However, we advise you to continue to drive carefully on these routes and take special care while the improvements are in progress.
Frequently Asked Questions
How can I pay for my tow? All our towing services must be prepaid with a credit or debit card at the time of booking. Unfortunately we are not able to accept cash payments, for your security and the security of our tow truck drivers and sub-contractors.
What will the tow truck look like? Our tow trucks vary in their appearance because of our large network of sub-contractors. Some of the trucks will have our Tow.com.au branding and stickers on them, and some will not. Our drivers will always make themselves known to you when they arrive at your location.
I am broken down but I’m not sure where I am. We have a state-of-the-art GPS tracking feature ‘Where Am I’, which is available for all our customers. It will give you your exact location and current address, which you can then use to book your tow truck. Please note, you will need a smartphone to use this feature as it operates through your phone’s internal GPS.
For more information about our Mackay towing services and state-wide towing, have a look at the rest of our FAQ’s. If your question hasn’t been answered, contact our 24 hour call centre or send us a message.
Our Mackay tow truck fleet
Tow.com.au operates a fleet of 2 tow trucks within km's of the centre of Mackay. The oldest tow truck in operation in and around Mackay was manufactured in 1988 and the newest was manufactured in 1997.
This fleet is capable of towing vehicles and equipment up to 22 tonne in size.
Mackay belongs to the Mackay Regional Council.
The council supports 119,081 residents, with a median age of 35.6
Throughout Mackay we offer the following towing services.
- Car Towing
- Accident Towing
- Smash Towing
- Breakdown Towing
- Local Towing
- Cheap Towing
- Motorcycle Towing
- Carpark Towing
- Transport & Car Freight
- Trade Towing
- Emergency Towing
Mackay towing depots
Tow.com.au has a number of towing depots and holding yards close to Mackay.
These holding yards can securely store up towed vehicles, or we can tow vehicles directly to a chosen repairer.
Recent tows in or near Mackay
- Towed a CAR 21KM from Jenner Rd, Sarina QLD
- Towed a CAR 10.3KM from Peak Downs Hwy, Walkerston QLD
- Towed a CAR 3.3KM from Sydney St, Mackay QLD
- Towed a CAR 3.2KM from Broad St, Sarina QLD
- Towed a CAR 5.4KM from Keats St, Mackay QLD
Most towed cars in Mackay
Breakdown - days of tows in Mackay
Breakdown - times of tows in Mackay